Sales Associate
Job Description
JOB TITLE
Sales Associate | Majid Al Futtaim Lifestyle | Operations
ROLE SUMMARY
The Sales Associate is responsible for delivering exceptional customer service, supporting store operations, and driving sales growth. The role focuses on understanding customer needs, providing expert guidance, and ensuring the store maintains high standards of presentation and service.
Key Responsibilities
Champion customer service standards, understanding customer needs to create an exceptional experience.
Address customer concerns promptly and professionally, escalating to the Store Manager when required.
Achieve and exceed sales targets through creative selling, upselling, and cross-selling.
Maintain store standards, including cleanliness, tidiness, and stock replenishment.
Comply with store security policies to minimize stock loss.
Use advanced selling techniques to generate high-value transactions and build repeat business.
Assist customers in locating or obtaining merchandise from other Majid Al Futtaim stores or brands when necessary.
Requirements
High School Certificate.
1–2 years of industry experience in retail.
Excellent customer service and communication skills.
Ability to work effectively as a team player.
Benefits
At Majid Al Futtaim, we create great moments and memorable experiences for employees and customers. Over 27 years, we have built a reputation as a regional market leader and continue to grow with talented teams.
Friendly and positive work environment
Work alongside 50,000+ diverse colleagues
Leadership-driven culture with career growth opportunities
Chance to develop retail, sales, and customer service skills