Communications Manager – Platform Integrity and Privacy
Job Description
Join TikTok, the world’s leading short-form video platform, and become part of a team dedicated to building trust, safety, and integrity for over a billion users worldwide. Our Global Trust & Safety and Technology Communications team plays a critical role in shaping public understanding of how we protect our community, enhance platform security, and promote respect online.
This is an exciting opportunity for an experienced communications professional to lead proactive storytelling, global campaigns, and reactive issue management that highlight TikTok’s commitment to platform integrity, privacy, and safety. You’ll collaborate with cross-functional teams, engage with media, and help craft narratives that elevate TikTok’s brand on a global stage. If you thrive in fast-paced environments and enjoy using strategic communications to drive real-world impact, this role will allow you to shape the conversation around safety and trust in the tech industry.
At TikTok, your work will not only inform and educate global audiences but also contribute directly to our mission of inspiring creativity and bringing joy. You will gain hands-on experience managing international campaigns, engaging with diverse stakeholders, and advancing your career in a supportive and innovative environment.
Key Responsibilities
Craft compelling content including blog posts, media pitches, fact sheets, social media copy, and launch materials to communicate TikTok’s trust and safety initiatives.
Develop and execute global campaigns that enhance trust in TikTok’s platform integrity, privacy, and security efforts.
Build and maintain strong relationships with journalists and media outlets, handling reactive communications and securing proactive coverage.
Collaborate closely with Public Policy, Trust & Safety, Legal, and other internal teams to identify opportunities for positive storytelling.
Monitor industry and platform trends, understanding how safety, privacy, and integrity issues are perceived by media, policymakers, NGOs, and academics.
Train and advise spokespeople for media interviews, presentations, and press events.
Support flexible working hours and travel as required to assist the team in global initiatives
Requirements
Minimum Qualifications:
Bachelor’s degree or higher in Communications, Public Relations, Journalism, or related field.
4+ years of professional communications or PR experience, preferably in public policy, trust & safety, or technology communications.
Proven experience pitching to media and managing reactive communications independently.
Strong verbal and written communication skills with exceptional storytelling ability.
Understanding of the technology sector and societal impacts, including safety and civility issues.
Excellent organizational and project management skills.
Benefits
Preferred Qualifications:
Proactive, adaptable, and results-oriented mindset, with the ability to go beyond assigned tasks.
Strong analytical skills with experience in qualitative and quantitative research.
Comfortable working under pressure in a fast-paced, international environment.
Experience collaborating across business functions and global teams.
Benefits
Competitive salary with performance-based incentives.
Career development opportunities including global exposure and training programs.
Dynamic, inclusive, and supportive work environment.
Hands-on experience influencing global communications strategy at a leading tech company.
Flexible working arrangements and focus on work-life balance.