Administrator – Crew Connect Services
Job Description
Join the globally respected Emirates Group and be part of a team that keeps the world connected through its dynamic hub in Dubai. As one of the most admired aviation brands worldwide, Emirates Group is driven by innovation, operational excellence, and a commitment to delivering outstanding service.
We are currently hiring an Administrator – Crew Connect Services (Emiratisation) to support our Cabin Crew operations. This role is ideal for an organised and detail-oriented professional who thrives in a fast-paced, multicultural environment. You will play a key role in ensuring smooth day-to-day administrative operations while supporting crew members with accurate information, system updates, and efficient coordination across departments.
If you are passionate about delivering exceptional internal service, maintaining data accuracy, and contributing to operational efficiency, this is your opportunity to build a rewarding career within a world-class aviation organisation.
Key Responsibilities
Respond promptly to crew queries via email, phone, and walk-ins, ensuring accurate information and professional service
Maintain and update administrative databases and internal systems with precision
Track applications, monitor document expiries and renewals, and ensure timely follow-ups
Coordinate documentation processes with crew members and internal departments
Ensure compliance with company policies and data protection standards
Update trackers and manage confidential reports and payment discrepancies
Oversee distribution and accountability of Cabin Crew corporate devices
Prepare detailed administrative reports and highlight findings
Recommend improvements to enhance efficiency, governance, and compliance processesMinimum 12 years of schooling or equivalent qualification
Proven experience as an office administrator, office assistant, or similar administrative role
Excellent communication and interpersonal skills
Strong organisational and time management abilities
Good understanding of office management procedures and administrative principles
Advanced knowledge of MS Office and office management systems
Strong data management and analytical skills
Ability to handle confidential information with discretion
Comfortable working in a structured, process-driven environment
Requirements
Minimum 12 years of schooling or equivalent qualification
Proven experience as an office administrator, office assistant, or similar administrative role
Excellent communication and interpersonal skills
Strong organisational and time management abilities
Good understanding of office management procedures and administrative principles
Advanced knowledge of MS Office and office management systems
Strong data management and analytical skills
Ability to handle confidential information with discretion
Comfortable working in a structured, process-driven environment
Benefits
Attractive tax-free salary package
Exclusive travel benefits including discounted flight tickets
Hotel discounts worldwide
Opportunity to work within a globally recognised aviation brand
Career development and internal growth opportunities
Multicultural and collaborative workplace environment in Dubai
Exposure to international aviation operations and best practices