Sales Associate | Majid Al Futtaim Lifestyle | Operations
Job Description
BUSINESS INTRODUCTION:
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day
Key Responsibilities
ROLE PROFILE:
Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available In store.
Requirements
Requirements To be eligible for this role, you need:
Education: A High School Certificate.Experience: 1–2 years of industry-related experience.
Soft Skills: Good communication skills and a commitment to providing excellent customer service.
Benefits
Accomodation
Company Culture: A mission-driven environment focused on "creating great moments" and spreading happiness.
Work Environment: A friendly atmosphere where colleagues share "positive vibes" and are excited about the future.
Scale: The opportunity to work with a diverse team of over 45,000 colleagues across a market-leading regional company.