Store Manager
Job Description
Majid Al Futtaim is a leading lifestyle, retail, and entertainment group operating across the Middle East, North Africa, and Central Asia. With operations in 18 countries and a workforce of more than 45,000 professionals, the company has established itself as a regional powerhouse in retail innovation and customer experience. Its portfolio includes globally recognized brands and destinations such as Mall of the Emirates, Carrefour, LEGO, Abercrombie & Fitch, AllSaints, City Centre, and VOX Cinemas. The organization is committed to creating great moments for customers every day through exceptional retail and entertainment experiences.
Majid Al Futtaim Lifestyle is currently seeking an experienced and results-driven Store Manager to lead store operations and inspire high-performing retail teams. In this leadership role, you will be responsible for driving sales performance, developing your team, and ensuring the store consistently delivers an outstanding customer experience.
This is an exciting opportunity for a passionate retail professional who thrives in a fast-paced environment and enjoys leading teams toward success. As Store Manager, you will play a key role in shaping store strategy, optimizing operational efficiency, and ensuring the brand’s high standards are reflected in every customer interaction.
Key Responsibilities
Lead, motivate, and manage the store team to deliver exceptional customer service at all times.
Drive sales performance by achieving and exceeding store targets while maximizing profitability.
Develop innovative strategies to attract new customers and increase store traffic.
Monitor product performance, reviewing best-selling and slow-moving items to improve sales and inventory management.
Ensure full compliance with company policies, operational procedures, and security standards.
Train, coach, and mentor team members to strengthen product knowledge, service quality, and sales performance.
Maintain high operational standards including stockroom management, cash handling, and inventory control.
Ensure all company health, safety, and compliance policies are followed and promptly report any concerns.
Plan and manage in-store operations such as stock takes, merchandising, and daily administrative processes.
Provide valuable insights and analytical feedback to Operations, Buying, and Planning teams regarding product performance, pricing, and market opportunities.
Requirements
4–5 years of retail industry experience, including proven managerial experience.
Demonstrated success in driving sales growth and improving business performance.
Strong leadership and team management skills.
Deep understanding of customer segments and the ability to guide teams in delivering personalized service.
Excellent analytical and problem-solving abilities.
Ability to identify priorities and coordinate with stakeholders to ensure timely decision-making.
Confident decision-maker who knows when to take initiative and when to escalate issues.
Strong organizational, operational, and communication skills.
Benefits
Competitive salary and performance-based incentives.
Opportunities for career advancement within a leading international retail group.
Access to professional training and leadership development programs.
A dynamic and collaborative work environment.
Exposure to globally recognized lifestyle and fashion brands.
Employee engagement programs and internal mobility opportunities.