Logistics Marketing & Seller Acquisition Project Intern
Job Description
TikTok is a global technology leader, redefining the way people connect, create, and shop online. TikTok Shop, the platform’s integrated e-commerce solution, empowers sellers, creators, and buyers to engage seamlessly while delivering innovative commerce experiences.
The Supply Chain and Logistics Team plays a critical role in TikTok Shop’s success by ensuring a robust and efficient infrastructure that enables scalable business growth across Europe. Through strategic planning, logistics optimization, and operational support, the team drives adoption of TikTok Shop’s logistics solutions while providing sellers with a smooth and effective experience.
We are seeking a highly motivated FBT BD Strategy Operations Intern to join our team in the UK. This internship offers a unique opportunity to contribute to TikTok’s logistics business, engage with sellers across multiple markets, and execute initiatives that have a real impact on the e-commerce ecosystem. This role is ideal for candidates passionate about e-commerce, operations, and business development, with strong project execution skills and the ability to work cross-functionally.
Key Responsibilities
Content Creation & Localisation: Develop and adapt user-facing assets such as how-to guides, email campaigns, site banners, and slide decks for diverse audiences.
Seller Research & Insights: Conduct seller interviews, design surveys, and synthesize insights to identify pain points and business opportunities.
Campaign & Documentation Support: Prepare internal playbooks, support campaign launches, and track key performance metrics.
Mass Seller Management: Engage small- to medium-sized sellers through scalable channels like webinars, calls, and seller groups to drive retention.
Feedback & Continuous Improvement: Collect and analyze seller feedback, identify trends, and share actionable insights with product, operations, and solutions teams
Requirements
Minimum Qualifications
Currently pursuing a university degree and eligible to work in the UK.
Available for a minimum 6-month internship, full-time or part-time.
Strong bias for action with a proven ability to drive projects from start to finish.
Excellent written and verbal communication skills in English.
Experience managing internal alignment and external seller communications.
Skilled in cross-functional collaboration with marketing, product, finance, pricing, and operations teams.
Benefits
Skilled in marketing automation tools and analytics reporting.
Familiar with Figma and Canva.
Experience in logistics, fulfillment, or e-commerce operations.
Exposure to developing scalable educational content and marketing communications.
Understanding of PR principles and experience creating external-facing communications, including announcements, blog posts, or seller updates.
Benefits
Hands-on experience in e-commerce logistics and operations with a leading global platform.
Opportunity to work on scalable programs driving seller adoption across the UK and Europe.
Gain exposure to content creation, campaign execution, and seller engagement strategies.
Work cross-functionally with teams in marketing, product, finance, and operations.
Access to mentorship, professional development, and networking opportunities.
Dynamic, collaborative, and innovative workplace culture.
Potential pathway to full-time career opportunities at TikTok.Internship Details
Duration: Minimum 6 months
Location: UK (TikTok Shop Operations Team)
Schedule: Full-time or flexible depending on availability